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Available from CRM.COM R11.0.0

 

Table of Contents
maxLevel2

...

Name

Type

Description

token

String

The token retrieved from the login method

job_identifier

(mandatory)

Job identifier  

The identifier of the job that should be returned as a result. The allowed jobs identifier fields are the following:

Include Page
V4:job_identifier
V4:job_identifier

fields_set

(optional)

List of Strings, comma separated 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

...

Expand
titleExample 1

HTTP Method: GET 

Request:

Response:

Code Block
{
        "data":
        {
            "notes": null,
            "contact_phone": null,
            "log_information":
            {
                "created_by_unit":
                {
                    "alternative_code": "adminunit",
                    "group_name": "Main Group",
                    "community_name": "Community",
                    "name": "Admin Unit",
                    "description": "admin unit",
                    "id": "1"
                },
                "updated_by_unit":
                {
                    "alternative_code": "adminunit",
                    "group_name": "Main Group",
                    "community_name": "Community",
                    "name": "Admin Unit",
                    "description": "admin unit",
                    "id": "1"
                },
                "created_date": "2016-08-24T09:39:51",
                "updated_date": "2016-08-24T09:40:12",
                "updated_by_user":
                {
                    "person_name": "CRM COM",
                    "id": "1",
                    "username": "MPAdministrator"
                },
                "created_by_user":
                {
                    "person_name": "CRM COM",
                    "id": "1",
                    "username": "MPAdministrator"
                }
            },
            "requested_physical_goods_set":
            [
            ],
            "type":
            {
                "alternative_code": "RPG",
                "name": "Replace Physical Goods",
                "fulfillment_scope": "REPLACE_PHYSICAL_GOODS",
                "description": null,
                "fulfillment_method": "BASED_ON_ORDERED_ITEMS",
                "id": "E859291E838947F58C09BD0799E3613D"
            },
            "number": "J00000418",
            "id": "B26FC357BDFD46349EB4F136235A2204",
            "actual_completed_date": null,
            "requested_expenses_set":
            [
            ],
            "udf_string_2": null,
            "udf_string_3": null,
            "udf_string_4": null,
            "udf_string_5": null,
            "privacy_level": null,
            "udf_string_1": null,
            "life_cycle_state": "DRAFT",
            "activities_set":
            [
            ],
            "physical_goods_set":
            [
            ],
            "time_overdue":
            {
                "time_period_uot": null,
                "time_period_value": null
            },
            "udf_string_6": null,
            "udf_string_7": null,
            "udf_string_8": null,
            "status":
            {
                "alternative_code": "IP",
                "name": "Draft",
                "description": null,
                "id": "C9AFA1C35F628CB2B279C98D4CA45C5E",
                "life_cycle_state": "DRAFT" 

POST jobs/replace_physical_goods/create

This method creates a job of fulfillment scope Replace Physical Goods. Single job can be created by each call. Only customer jobs can be created through this method.

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

type_identifier
(mandatory)

Job type identifier

The identifier of the type of the new job. The allowed job type identifier fields are the following:

Include Page
V4:job_type_identifier
V4:job_type_identifier

status_identifier
(optional)

Job status identifier

The identifier of the status of the new job. If not specified then the default one will be used. The allowed job status identifier fields are the following:

Include Page
V4:job_status_identifier
V4:job_status_identifier

category_identifier
(optional)

Job category identifier

The identifier of the category of the new job. The allowed job category identifier fields are the following:

Include Page
V4:job_category_identifier
V4:job_category_identifier

accounts_receivable_identifier

(mandatory)

Accounts receivable identifier

The identifier of the new job accounts receivable. The allowed accounts receivable identifier fields are the following:

Include Page
V4:accounts_receivable_identifier
V4:accounts_receivable_identifier

contact_email

(optional)

String

The email of the customer related with the job, which will be used in order to communicate the job

contact_phone

(optional)

 String

 The phone of the customer related with the job, which will be used in order to communicate the job

description
(optional)

StringThe description of the new job

notes
(optional)

StringThe notes of the new job

start_date
(optional)

DateThe date that the job is created

owned_by_group_identifier
(optional)

The identifier of the owned by group information

The owned by group information of the job. The allowed group identifier fields are the following:

Include Page
V4:group_identifier
V4:group_identifier

privacy_level_identifier
(optional)

The identifier of the privacy level

The privacy level of the job. The allowed privacy level identifier fields are the following:

Include Page
V4:privacy_level_identifier
V4:privacy_level_identifier

service_request_identifier
(optional)
The identifier of the service request

The service request related with the job. The allowed service request identifier fields are the following:

Include Page
V4:service_request_identifier
V4:service_request_identifier

udf_string_1 

(optional)

String

User Defined Field of type String

udf_string_2 

(optional)

String

User Defined Field of type String

udf_string_3 

(optional)

String

User Defined Field of type String

udf_string_4 

(optional)

String

User Defined Field of type String

udf_string_5

(optional)

String

User Defined Field of type String

udf_string_6 

(optional)

String

User Defined Field of type String

udf_string_7

(optional)

String

User Defined Field of type String

udf_string_8

(optional)

String

User Defined Field of type String

udf_float_1

(optional)

Float

User Defined Field of type Float

udf_float_2

(optional)

Float

User Defined Field of type Float

udf_float_3

(optional)

Float

User Defined Field of type Float

udf_float_4

(optional)

Float

User Defined Field of type Float

udf_date_1 

(optional)

Date

User Defined Field of type Date

udf_date_2 

(optional)

Date

User Defined Field of type Date

udf_date_3

(optional)

Date

User Defined Field of type Date

udf_date_4

(optional)

Date

User Defined Field of type Date

expected_completion_date
(semi-optional)

DateThe date that the job is expected to be completed. It is automatically calculated if estimate completion time is specified.

estimated_completion_time
(semi-optional)

Time Period ObjectThe time that is estimated to complete the job, measured in minutes, hours, days, weeks, years. It is automatically calculated if expected completion date is specified.
billing_terms
(mandatory on conditions)
Job Billing terms object

The billing terms of the job to be created. This information is applicable and mandatory only if the job is billable

assigned_to
(mandatory)
Assigned to objectThe assignment information for the job

requested_replaced_physical_goods_set

(mandatory)

Set of Requested Physical Goods to be replaced Objects

The requested physical goods (installed items) that will be replaced as part of fulfilling this job. The traceable physical goods are filtered based on the traceable physical goods which are owned by the account owner and are not used in any subscriptions

requested_physical_goods_set

(optional)

Set of Requested Physical Good Objects

A list of physical goods (products only) that are requested by the customer, and should be delivered as part of fulfilling the ordered job. The requested physical goods are filtered based on the selected job type. Mandatory physical goods are added automatically.

requested_expenses_set

(optional)

Set of Requested Expense Objects

A list of requested expenses that are requested by the customer and should be delivered as part of fulfilling the ordered job. The requested expenses are filtered based on the selected job type. Mandatory expenses are added automatically

requested_activity_services_set

(optional)

Set of Requested Activity Service Objects

A list of one time services that are requested by the customer and should be delivered by a scheduling and performing a specific activity. The requested activity services are defined by specifying the type of the activity and the activity services that should be performed. The activity types are filtered based on the selected job type. The activity services are filtered based on the selected activity type. Mandatory activity types and services are added automatically.

fields_set

(optional)

List of Strings, comma separated 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Anchor
job_create referred objects parameters
job_create referred objects parameters
Referred Parameter Objects Data

Include Page
V4:time_period_parameters
V4:time_period_parameters

Include Page
V4:r10_billing_terms_jobs_parameters
V4:r10_billing_terms_jobs_parameters

Include Page
V4:assigned_to_parameters
V4:assigned_to_parameters

Include Page
V4:job_requested_physical_goods_replacements_parameters
V4:job_requested_physical_goods_replacements_parameters

Include Page
V4:job_requested_physical_goods_parameters
V4:job_requested_physical_goods_parameters

Include Page
V4:job_requested_expense_parameters
V4:job_requested_expense_parameters

Include Page
V4:job_requested_activity_services_parameters
V4:job_requested_activity_services_parameters

Restrictions

  • It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

Include Page
V4:job_replace_physical_goods_complete
V4:job_replace_physical_goods_complete

Examples

Expand
titleExample 1

HTTP Method: POST 

Request:

Body:

{
    "token":"4A2E69938DFE42DA8BB16C9D9247B00C",
    "type_identifier":{"name":"Replace Physical Goods"},    
    "accounts_receivable_identifier":{"number":"ACR0000000266"},        
    "location_identifier":{"type":"HOME"},
    
    
"
owned_by_group":
contact_email":"m_michael@crm.com",
    
"billing_terms":
   {
       
"billing_term_scheme_identifier":{"id":"F3057AAF86104FF591C4C3131E731807"},
       "
alternative_code
price_plan_identifier":{"id":
"
MG
E2858AC591A04CF58912A9636787139C"
,
}   
   
},
    
"
community
assigned_
name
to":
"Community",
    {
        
"name
"user_identifier":{"username":
"
Main Group
MPAdministrator"
,
}
    },
   "requested_replaced_physical_goods_set":
    [
  
"description":
 
"Main
 
Group",
    {
            "
id
installed_item_identifier":{"serial_number":
"
1
modem_replace_003"}
        }
   
},
 ]
} 

Response:

{
        "
description
data":
null,

        {
            "
rating_state
notes": 
"PENDING"
null,
            "
expenses
contact_
set
phone": null,
            "log_information":
  
[
          {
  
],
              "
udf
created_
date
by_
2
unit":
null,
             
"udf_date_1":
 
null,
  {
          
"udf_date_4": null,
          "
contact
alternative_
email
code": "
m_michael@crm.com
adminunit",
            
"udf_date_3
        "group_name": 
null
"Main Group",
            
"physical_goods_replacements_set":
        "community_name": "Community",
   
[
             
],
    "name": "Admin Unit",
      
"udf_float_3":
 
null,
             "
udf_float_4
description": "admin 
null,
unit",
        
"estimated_completion_time":
            
{
"id": "1"
                
"time_period_uot": "HOURS"
},
                "
time
updated_
period
by_
value
unit":
10
             
},
   
{
      
"service_request":
 
null,
             "
udf
alternative_
float_1
code": 
null
"adminunit",
            
"billing_terms":
        "group_name": "Main Group",
   
{
                 "
billing
community_
frequency
name": 
null
"Community",
                
"billing_term_scheme
    "name": "Admin Unit",
              
{
      "description": "admin 
unit",
           
"code":
 
"PJBTS",
        "id": "1"
           
"name":
 
"P
 
Job
 
Billing
 
Term
 
Scheme"
},
                
"
billing
created_
type
date": "
NORMAL
2016-08-24T09:39:51",

                
"
id
updated_date": "
F3057AAF86104FF591C4C3131E731807
2016-08-24T09:40:12",
                "updated_by_user":
    
"life_cycle_state":
 
"EFFECTIVE",
           
{
        
"classification":
 
"JOBS"
           "person_name": "CRM COM",
   
},
                 "
allowed_cancel_date
id": 
null,
"1",
                    "
billing_cycle_day
username": 
null,
"MPAdministrator"
                
"agreement_date": "2016-08-24T00:00:00"
},
                "
effective
created_by_
date
user":
"2016-08-24T00:00:00",

                {
    
"price_plan":
                
{
"person_name": "CRM COM",
                    "
code
id": "
MPP
1",
                    "
name
username": "MPAdministrator"
Main

Price
 
Plan",
               }
     
"effective_date": "2016-07-21T00:00:00",
       },
            
"description
"requested_physical_goods_set":
 
"Main
 
Price
 
Plan",
         [
           
"id": "E2858AC591A04CF58912A9636787139C"
 ],
            "type":
       
"type":
 
"BASE",
    {
                "
expiration
alternative_
date
code": "RPG",
null
                
}
"name": "Replace Physical Goods",
                "
id
fulfillment_scope": "
7C7AE4F608B0406497F056E4E422DE5A
REPLACE_PHYSICAL_GOODS",
                "
expiration_date
description": null,
                "
binding
fulfillment_
information
method": 
null
"BASED_ON_ORDERED_ITEMS",
                
},
"id": "E859291E838947F58C09BD0799E3613D"
           
"udf_float_2": null
 },
            "
start_date
number": "
2016-08-24T09:39:51
J00000418",
            "
assigned_to
id": "B26FC357BDFD46349EB4F136235A2204",
           
{
 "actual_completed_date": null,
            
"
unit
requested_expenses_set":
            [
   
{
         ],
            "
alternative
udf_string_
code
2": 
"adminunit",
null,
            "udf_string_3": null,
            "
group
udf_string_
name
4":
"Main Group",
 null,
            "udf_string_5": null,
            "
community
privacy_
name
level": 
"Community"
null,
            "udf_string_1": null,
       
"name
     "life_cycle_state": "
Admin Unit
DRAFT",
            "activities_set":
       
"description": "admin unit",
     [
            ],
            "
id
physical_goods_set":
"1"
            [
    
},
        ],
        
"user":
    "time_overdue":
            {

                
"person_name
"time_period_uot": 
"CRM COM",
null,
                "time_period_value": null
   
"id":
 
"1",
        },
            "
email
udf_string_6": 
"dev@crm.com"
null,
            "udf_string_7": null,
        
"username
    "udf_string_8": 
"MPAdministrator"
null,
            "status":
   
}
         {
   
},
             "
accounts
alternative_
receivable
code": 
{
"IP",
                "
number
name": "
ACR0000000266
Draft",
                "
name
description": 
"ACR0000000266 Polen Mayiar"
null,
                "id": "
1E3E7AC4D2FA49458E2FFDE6912B7728
C9AFA1C35F628CB2B279C98D4CA45C5E",
                "life_cycle_state": "
ACTIVE
DRAFT"
,

            },
   
"account_owner":
         "owned_by_group":
        
{
    {
                "
company
alternative_
profile
code": 
null,
"MG",
                
"
company
community_name": 
null
"Community",
                
"name": "
Polen
Main 
Mayiar
Group",

                
"
last_name
description": "
Mayiar
Main Group",

                "id": "
1E66220195AF49A1BE8B0BDFB92F6D91
1"
,

            },
       
"life_cycle_state":
 
"FINANCIAL",
    
"description": null,
            "
middle
rating_
name
state": 
null
"PENDING",
            "expenses_set":
       
"title": null,
     [
            ],
    
"type":
 
"PERSON",
       "udf_date_2": null,
            "
first
udf_date_
name
1": 
"Polen"
null,
            
"demographics
"udf_date_4": null,
            "contact_email": "m_michael@crm.com",
     
{
       
"udf_date_3": null,
            
"name_day
"physical_goods_replacements_set":
            [
           
{
 ],
            "udf_float_3": null,
            
"
month
udf_float_4": null,
            "estimated_completion_time":
            
{
 
"day":
 
null
              "time_period_uot": "HOURS",
                
},
"time_period_value": 10
            },
            "
id
service_
number
request": 
"582649"
null,
            "udf_float_1": null,
            "
gender
billing_terms":
"MALE",

            {
                "
country
billing_
of_residence
frequency": null,
                "billing_term_scheme":
        
{
        {
                    "
alternative_
code": "
CYP
PJBTS",
                    
"three_character_code
"name": "
CYP",
P Job Billing 
Term Scheme",
                    "
name
billing_type": "
CYPRUS
NORMAL",

                    "id": "
181
F3057AAF86104FF591C4C3131E731807",
                    
"life_cycle_state": "EFFECTIVE",
     
"two_character_code":
 
"CY"
              "classification": "JOBS"
         
},
       },
                
"
date
allowed_
of
cancel_
birth
date": null,
                "billing_cycle_day": null,
     
{
           "agreement_date": "2016-08-24T00:00:00",
                "
month
effective_date": 
null
"2016-08-24T00:00:00",
                "price_plan":
           
"year":
 
null,
    {
                    
"
day
code": 
null
"MPP",
                    "name": "Main Price 
},
Plan",
                    "
industry
effective_
sector
date": 
null
"2016-07-21T00:00:00",
                    
"passport_number
"description": 
null,
"Main Price Plan",
                    
"
industry
id": 
null
"E2858AC591A04CF58912A9636787139C",
                    
"social_security_number
"type": 
null,
"BASE",
                    
"
id_issued_by_country
expiration_date": null
,

                },
               
"passport_issued_by_country
 "id": 
null
"7C7AE4F608B0406497F056E4E422DE5A",
                "expiration_date": null,
  
}
              "binding_information": null
 
}
           
},
            "
time
udf_
to
float_
completion
2": null,
           
{
 
"start_date": "2016-08-24T09:39:51",
            "
time
assigned_
period_uot
to":
"HOURS",
            {
    
"time_period_value":
 
9.994166666666667
           "unit":
 
},
             
"requested_activity_services_set":
  {
          
[
          "alternative_code": "adminunit",
 
],
             
"requested_physical_goods_replacement_set":
      "group_name": "Main Group",
    
[
                
{
"community_name": "Community",
                    "
installed_item
name": "Admin Unit",
                  
{
  "description": "admin unit",
                    "
product
id": "1"
                },
      
{
          "user":
                {
 
"code":
 
"Modem",
                  "person_name": "CRM COM",
        
"product_type":
            "id": "1",
               
{
     "email": "dev@crm.com",
                    "username": "MPAdministrator"
    
"service_type": null,
            }
            },
            "
used
accounts_
for_provisioning
receivable":
true,

            
{
                "
alternative_code
number": "
Physical Good
ACR0000000266",
                "name": "ACR0000000266 Polen Mayiar",
                "
composition_method
id": "
FLAT
1E3E7AC4D2FA49458E2FFDE6912B7728",
                "life_cycle_state": "ACTIVE",
                "
name
account_owner":
 
"Physical Good",
               {
                    "
description
company_profile": null,
                    "company_name": null,
           
"id":
 
"5B6DAF4AD7C94C4D9C3B49950E10B256",
        "name": 
"Polen Mayiar",
                    "
classification
last_name": "
PHYSICALGOODS
Mayiar",
                    "id": "1E66220195AF49A1BE8B0BDFB92F6D91",
              
"physical_good_type
      "life_cycle_state": "
TRACEABLE
FINANCIAL",
                    "middle_name": null,
             
},
       "title": null,
                    "
alternative_code
type": "
M_2
PERSON",
                    "first_name": "Polen",
      
"description":
 
"Modem",
             "demographics":
               
"id":
 
"01BEEA0C9B7246E79CAF6E569A8C6ECF"
    {
                    
},
    "name_day":
                    
"alternative_code":
 
"modem_replace_003",
   {
                     
"serial_number
       "month": 
"modem_replace_003"
null,
                            "
id
day": 
"454268B57DEF430F8ED20848FA63EA9C",
null
                        },
 
"state": "EFFECTIVE"
                       
},
"id_number": "582649",
                        "
warranty_expiration_date
gender": "
2017-08-24T09:11:02
MALE",
                        "
warranty
country_of_
policy
residence":
                        {
                        
"number
    "alternative_code": "
1
CYP",
                            "
alternative
three_character_code": "
NSS
CYP",
                            "name": "CYPRUS"
New
,
  
Subscription
 
Sales",
                         "id": "
3C6F0E199A1F420BB74EA8EBF0DC0BF4
181",
                            "
life
two_
cycle
character_
state
code": "
EFFECTIVE
CY"
                        },
                    
"id
    "date_of_birth":
"A15A8A86BFCD46FCA95945EB91C73155"

                        {
  
}
             
],
             "
location
month": null,
            
"category": null,
                "
expected_completion_date
year":
"2016-08-24T19:39:51"
 null,
                   
},
         "
status
day": null
          
{
             
"code": "OK"
 },
            
"description
            "industry_sector": 
""
null,
             
"message": ""
           "passport_number": null,
          
}
     
}  

POST jobs/replace_physical_goods/create

This method creates a job of fulfillment scope Replace Physical Goods. Single job can be created by each call. Only customer jobs can be created through this method.

Resource URL

Parameters

...

Name

...

Type

...

Description

...

token

...

String

...

The token retrieved from the login method

...

type_identifier
(mandatory)

...

The identifier of the type of the new job. The allowed job type identifier fields are the following:

...

status_identifier
(optional)

...

The identifier of the status of the new job. If not specified then the default one will be used. The allowed job status identifier fields are the following:

...

category_identifier
(optional)

...

The identifier of the category of the new job. The allowed job category identifier fields are the following:

...

(mandatory)

...

The identifier of the new job accounts receivable. The allowed accounts receivable identifier fields are the following:

...

contact_email

(optional)

...

The email of the customer related with the job, which will be used in order to communicate the job

...

contact_phone

(optional)

...

 The phone of the customer related with the job, which will be used in order to communicate the job

...

description
(optional)

...

notes
(optional)

...

start_date
(optional)

...

owned_by_group_identifier
(optional)

...

The owned by group information of the job. The allowed group identifier fields are the following:

...

privacy_level_identifier
(optional)

...

The privacy level of the job. The allowed privacy level identifier fields are the following:

...

The service request related with the job. The allowed service request identifier fields are the following:

...

udf_string_1 

(optional)

...

User Defined Field of type String

...

udf_string_2 

(optional)

...

User Defined Field of type String

...

udf_string_3 

(optional)

...

User Defined Field of type String

...

udf_string_4 

(optional)

...

User Defined Field of type String

...

udf_string_5

(optional)

...

User Defined Field of type String

...

udf_string_6 

(optional)

...

User Defined Field of type String

...

udf_string_7

(optional)

...

User Defined Field of type String

...

udf_string_8

(optional)

...

User Defined Field of type String

...

udf_float_1

(optional)

...

Float

...

User Defined Field of type Float

...

udf_float_2

(optional)

...

Float

...

User Defined Field of type Float

...

udf_float_3

(optional)

...

Float

...

User Defined Field of type Float

...

udf_float_4

(optional)

...

Float

...

User Defined Field of type Float

...

udf_date_1 

(optional)

...

Date

...

User Defined Field of type Date

...

udf_date_2 

(optional)

...

Date

...

User Defined Field of type Date

...

udf_date_3

(optional)

...

Date

...

User Defined Field of type Date

...

udf_date_4

(optional)

...

Date

...

User Defined Field of type Date

...

expected_completion_date
(semi-optional)

...

estimated_completion_time
(semi-optional)

...

The billing terms of the job to be created. This information is applicable and mandatory only if the job is billable

...

requested_replaced_physical_goods_set

(mandatory)

...

The requested physical goods (installed items) that will be replaced as part of fulfilling this job. The traceable physical goods are filtered based on the traceable physical goods which are owned by the account owner and are not used in any subscriptions

...

requested_physical_goods_set

(optional)

...

A list of physical goods (products only) that are requested by the customer, and should be delivered as part of fulfilling the ordered job. The requested physical goods are filtered based on the selected job type. Mandatory physical goods are added automatically.

...

requested_expenses_set

(optional)

...

A list of requested expenses that are requested by the customer and should be delivered as part of fulfilling the ordered job. The requested expenses are filtered based on the selected job type. Mandatory expenses are added automatically

...

requested_activity_services_set

(optional)

...

A list of one time services that are requested by the customer and should be delivered by a scheduling and performing a specific activity. The requested activity services are defined by specifying the type of the activity and the activity services that should be performed. The activity types are filtered based on the selected job type. The activity services are filtered based on the selected activity type. Mandatory activity types and services are added automatically.

...

fields_set

(optional)

...

A list of fields that should be included in the results. If not specified then all the available fields will be returned

...

Restrictions

  • It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

...

Examples

Expand
titleExample 1

HTTP Method: POST 

Request:

Body:

 

Response:

 
         "industry": null,
                        "social_security_number": null,
                        "id_issued_by_country": null,
                        "passport_issued_by_country": null
                    }
                }
            },
            "time_to_completion":
            {
                "time_period_uot": "HOURS",
                "time_period_value": 9.994166666666667
            },
            "requested_activity_services_set":
            [
            ],
            "requested_physical_goods_replacement_set":
            [
                {
                    "installed_item":
                    {
                        "product":
                        {
                            "code": "Modem",
                            "product_type":
                            {
                                "service_type": null,
                                "used_for_provisioning": true,
                                "alternative_code": "Physical Good",
                                "composition_method": "FLAT",
                                "name": "Physical Good",
                                "description": null,
                                "id": "5B6DAF4AD7C94C4D9C3B49950E10B256",
                                "classification": "PHYSICALGOODS",
                                "physical_good_type": "TRACEABLE"
                            },
                            "alternative_code": "M_2",
                            "description": "Modem",
                            "id": "01BEEA0C9B7246E79CAF6E569A8C6ECF"
                        },
                        "alternative_code": "modem_replace_003",
                        "serial_number": "modem_replace_003",
                        "id": "454268B57DEF430F8ED20848FA63EA9C",
                        "state": "EFFECTIVE"
                    },
                    "warranty_expiration_date": "2017-08-24T09:11:02",
                    "warranty_policy":
                    {
                        "number": "1",
                        "alternative_code": "NSS",
                        "name": "New Subscription Sales",
                        "id": "3C6F0E199A1F420BB74EA8EBF0DC0BF4",
                        "life_cycle_state": "EFFECTIVE"
                    },
                    "id": "A15A8A86BFCD46FCA95945EB91C73155"
                }
            ],
            "location": null,
            "category": null,
            "expected_completion_date": "2016-08-24T19:39:51"
        },
        "status":
        {
            "code": "OK",
            "description": "",
            "message": ""
        }
    }

POST jobs/replace_physical_goods/update

...

Name

Type

Description

token

String

The token retrieved from the login method

job_identifier
(mandatory)
Job identifier

The identifier of the job. The allowed job identifier fields are the following:

Include Page
V4:job_identifier
V4:job_identifier

status_identifier
(optional)

Job status identifier

The identifier of the status of the new job. The allowed job status identifier fields are the following:

Include Page
V4:job_status_identifier
V4:job_status_identifier

category_identifier
(optional)

Job category identifier

The identifier of the category of the new job. The allowed job category identifier fields are the following:

Include Page
V4:job_category_identifier
V4:job_category_identifier

description
(optional)
StringThe description of the new job

notes
(optional)

StringThe notes of the new job

contact_email

(optional)

String

The email of the customer related with the job, which will be used in order to communicate the job

contact_phone

(optional)

String

 The phone of the customer related with the job, which will be used in order to communicate the job

start_date
(optional)

DateThe date that the activity is created

owned_by_group_identifier
(optional)

The identifier of the owned by group information

The owned by group information of the job. The allowed group identifier fields are the following:

Include Page
V4:group_identifier
V4:group_identifier

privacy_level_identifier
(optional)

The identifier of the privacy level

The privacy level of the job. The allowed privacy level identifier fields are the following:

Include Page
V4:privacy_level_identifier
V4:privacy_level_identifier

udf_string_1
(optional)

String

User Defined Field of type String

udf_string_2
(optional)

String

User Defined Field of type String

udf_string_3
(optional)

String

User Defined Field of type String

udf_string_4
(optional)

String

User Defined Field of type String

udf_string_5
(optional)

String

User Defined Field of type String

udf_string_6
(optional)

String

User Defined Field of type String

udf_string_7
(optional)

String

User Defined Field of type String

udf_string_8
(optional)

String

User Defined Field of type String

udf_float_1
(optional)

Float

User Defined Field of type Float

udf_float_2
(optional)

Float

User Defined Field of type Float

udf_float_3
(optional)

Float

User Defined Field of type Float

udf_float_4
(optional)

Float

User Defined Field of type Float

udf_date_1
(optional)

Date

User Defined Field of type Date

udf_date_2
(optional)

Date

User Defined Field of type Date

udf_date_3
(optional)

Date

User Defined Field of type Date

udf_date_4
(optional)

Date

User Defined Field of type Date

expected_completion_date
(optional)

DateThe date that the job is expected to be completed. It is automatically calculated if estimate completion time is specified.

estimated_completion_time
(optional)

Time Period ObjectThe time that is estimated to complete the job, measured in minutes, hours, days, weeks, years. It is automatically calculated if expected_completion_time is specified.
billing_terms
(optional)
Billing terms object

The billing terms of the retrieved job.This information is applicable if the job is still draft or pending and if the job is billable

assigned_to
(optional)
Assigned to objectThe assignment information for the retrieved job. Assign to information is mandatory to be specified, unless if it is set automatically through ACR rules.

requested_physical_goods_set

(optional)

Set of Requested Physical Good Objects

The requested physical goods. This information is applicable only if the job is draft or pending

Include Page
V4:Web API - Updating Sets
V4:Web API - Updating Sets

requested_physical_goods_replacements_set

(optional)

Set of Requested Physical Good Replacements Objects

The requested physical goods to be replaced. This information is applicable only if the job is draft or pending

Include Page
V4:Web API - Updating Sets
V4:Web API - Updating Sets

requested_expenses_set

(optional)

Set of Requested Expense Objects

The requested expenses. This information is applicable only if the job is draft or pending

Include Page
V4:Web API - Updating Sets
V4:Web API - Updating Sets

requested_activity_services_set

(optional)

Set of Requested Activity Service Objects

The requested activity services. This information is applicable only if the job is draft or pending

Include Page
V4:Web API - Updating Sets
V4:Web API - Updating Sets

physical_goods_set
(optional)
Set of physical good to be provided objects

The physical goods that will be provided as part of the retrieved job. This information is applicable only if the job is in progress

Include Page
V4:Web API - Updating Sets
V4:Web API - Updating Sets

expenses_set
(optional)
Set of expense objects

A list of one time services which are applied on the retrieved job as expenses. This information is applicable only if the job is in progress

Include Page
V4:Web API - Updating Sets
V4:Web API - Updating Sets

fields_set

(optional)

List of Strings, comma separated 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

...