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@Stateless
@LocalBean
public class MYPLUGINCRMBOContactInformationBean extends CRMBase implements CRMBOHook{
  
 /** 	 *
 	 */ 	private static final long serialVersionUID = -7574639422403986561L;
	/**
     * Default constructor. 
     */
    public MYPLUGINCRMBOContactInformationBean() {
        // TODO Auto-generated constructor stub
    }
	@Override
	public CRMDO afterConstruct(CRMDO dto) throws Exception {
		// TODO Auto-generated method stub
		return dto;
	}
	@Override
	public CRMDO beforeSave(CRMDO dto) throws Exception {
		// TODO Auto-generated method stub
		return dto;
	}
	@Override
	public CRMDO afterSave(CRMDO dto) throws Exception {
		// TODO Auto-generated method stub
		return dto;
	}
	@Override
	public CRMDO beforeValidateOnSave(CRMDO dto) throws Exception {
		// TODO Auto-generated method stub
		return dto;
	}
	@Override
	public CRMDO afterValidateOnSave(CRMDO dto) throws Exception {
		// TODO Auto-generated method stub
		return dto;
	}
	@Override
	public CRMDO beforeValidateOnDelete(CRMDO dto) throws Exception {
		// TODO Auto-generated method stub
		return dto;
	}
	@Override
	public CRMDO afterValidateOnDelete(CRMDO dto) throws Exception {
		// TODO Auto-generated method stub
		return dto;
	}
	@Override
	public CRMDO beforeDelete(CRMDO dto) throws Exception {
		// TODO Auto-generated method stub
		return dto;
	}
	@Override
	public CRMDO afterDelete(CRMDO dto) throws Exception {
		// TODO Auto-generated method stub
		return dto;
	}
	@Override
	public CRMDO afterLoad(CRMDO dto) throws Exception {
		// TODO Auto-generated method stub
		return dto;
	}

<hookconfig>
	<hooks>
		...
		<hook>
			<serviceclass>CRMBOContactInformationBean</serviceclass>
			<interfacename>CRMBOHook</interfacename>
			<implementationclass>MYPLUGINCRMBOContactInformationBean</implementationclass>
		</hook>
	</hooks>
</hookconfig>

@Stateless
@LocalBean
public class MYPLUGINCRMProcessServiceRequestBean extends CRMProcess implements CRMProcessServiceRequestHook{
       
 
  /** 	 *  	 */
	private static final long serialVersionUID = -1394385873705871781L;
	/**
     * @see CRMProcess#CRMProcess()
     */
    public MYPLUGINCRMProcessServiceRequestBean() {
        super();
        // TODO Auto-generated constructor stub
    }
	@Override
	public CRMDOServiceRequest beforeCreate(CRMDOServiceRequest serviceRequest) throws Exception {
		serviceRequest.setUserField1("beforeCreate() hook test");
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest afterCreate(CRMDOServiceRequest serviceRequest) throws Exception {
		serviceRequest.setUserField2("afterCreate() hook test");
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest beforeComplete(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return null;
	}
	@Override
	public CRMDOServiceRequest afterComplete(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest beforeFinalAccept(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest afterFinalAccept(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest beforeFinalResolve(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest afterFinalResolve(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest beforeRespond(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest afterRespond(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest beforeResponseAccept(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest afterResponseAccept(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest beforeTemporaryAccept(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest afterTemporaryAccept(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest beforeTemporaryResolve(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest afterTemporaryResolve(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest beforeUpdate(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
	@Override
	public CRMDOServiceRequest afterUpdate(CRMDOServiceRequest serviceRequest) throws Exception {
		// TODO Auto-generated method stub
		return serviceRequest;
	}
}

<hookconfig>
	<hooks>
		...
		<hook>
			<serviceclass>CRMProcessServiceRequestBean</serviceclass>
			<interfacename>CRMProcessServiceRequestHook</interfacename>
			<implementationclass>MYPLUGINCRMProcessServiceRequestBean</implementationclass>
		</hook>
	</hooks>
</hookconfig>