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There are two types of dashboard components, the chart and the summary components.

Chart Dashboard Component

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Expand
titleCompleted Activities Per Type And Month

Dashboard Component XML file

All dashboard component XML files must be placed under ../pages/dashboards/<module_name> directory.

In the following example completedActinitiesPerTypeAndMonth.xml is created under  ../pages/dashboards/activities

 

Code Block
languagexml
titlecompletedActivitiesPerTypeAndMonth.xml
collapsetrue
<?xml version="1.0" encoding="UTF-8"?><dashboardcomponent xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../../../xsd/dashboards.xsd">
	<name>key_completed_activities_per_type_and_month</name>
	<description>key_completed_activities_per_type_and_month_stacked_bar_chart</description>
	<ejb>CRMUIActivityDashboard</ejb>
	<method>loadCompletedActivitiesPerTypeAndMonth</method>
	<type>stack</type>
	<orientation>vertical</orientation>
	<primaryfield>ACTIVITIES.ACTIVITYID</primaryfield>
	<primaryfieldlabel>key_number_of_activities</primaryfieldlabel>
	<groupbyfield>ACTIVITIES.ACTTYPEID,ACTUALCLOSINGDATE_FILTER</groupbyfield>
	<groupbyfieldlabel>key_month,_type</groupbyfieldlabel>
	<valuelabels>ejb/CRMUIActivityType.getTypeOptions</valuelabels>
	<summarypage>activities/activitiesPerType</summarypage>
	<setting>
		<page>dashboards/activitiesPerTypeSettings</page>
		<classname>ejb/CRMUIActivityDashboard</classname>
		<method>loadActivitiesPerTypeSettingsForm</method>
	</setting>
</dashboardcomponent>

For a full list of dashboard component XML file attributes, go to Dashboard Components Documentation.

Java Method to Retrieve Results

The method should:

  1. Construct the SQL script that will be used to retrieve the results.
  2. Use executeUsingPreparedStatement(sqlStatement, dbName, parameters, dbType) method of SQLUtil class, to retrieve the results and put them in a variable of type com.crm.framework.util.ResultSetUtil.
  3. Convert com.crm.framework.util.ResultSetUtil to com.crm.process.dashboards.DashboardComponentData using DashboardComponentData class constructor.

      Note:

  1. To add any additional summary filters to the summary page linked to the dashboard component, use addSummaryFilter method as shown in the following example.
  2. The method must always return a result of type com.crm.process.dashboards.DashboardComponentData
Code Block
languagejava
titleloadCompletedActivitiesPerTypeAndMonth
collapsetrue
public DashboardComponentData loadCompletedActivitiesPerTypeAndMonth(
			String dashboardID, 
			String dashboardComponentID, 
			String filterConditions,
			ArrayList<Object> parameters) throws Exception {
		
		CRMDODashboard dashboard = (CRMDODashboard)dashboardBean.load(dashboardID);
		CRMDODashboardComponent dashboardComponent = (CRMDODashboardComponent)dashboardComponentBean.load(dashboard, dashboardComponentID);
		String dashboardComponentSettings = "";
		
		Set<CRMDOActivityType> activityTypes = activityDashboardXMLUtilBean.loadActivityTypesPerTypeFromXML(dashboardComponent);
		
		if (activityTypes!=null && activityTypes.size()>0)
		{
			dashboardComponentSettings += "\n AND ACTIVITYTYPES.ACTTYPEID IN ( ";
			
			Iterator<CRMDOActivityType> iter = activityTypes.iterator();
			
			while (iter.hasNext())
			{
				CRMDOActivityType activityType = iter.next();
				
				dashboardComponentSettings += "\n '" + activityType.getId() + "',";
			}
			
			dashboardComponentSettings = dashboardComponentSettings.substring(0, dashboardComponentSettings.length()-1);
			
			dashboardComponentSettings += "\n )";
		}
		
		String sql =
				"\n SELECT * FROM ( " +
				"\n 	SELECT	ACTIVITYTYPES.ACTTYPEID, " + 
				"\n				CASE " + 
				"\n				" + DateUtil.getMonthSQL(getCRMSession().getDbtype(), "ACTIVITIES.ACTIVITYACTUALCLOSINGDATE") +
		        "\n 					WHEN '1' THEN 'JAN' " + 
		        "\n 					WHEN '2' THEN 'FEB' " + 
		        "\n 					WHEN '3' THEN 'MAR' " +
		        "\n 					WHEN '4' THEN 'APR' " + 
		        "\n						WHEN '5' THEN 'MAY' " +
		        "\n 					WHEN '6' THEN 'JUN' " +
		        "\n 					WHEN '7' THEN 'JUL' " +
		        "\n 					WHEN '8' THEN 'AUG' " +
		        "\n						WHEN '9' THEN 'SEP' " +
		        "\n 					WHEN '10' THEN 'OCT' " +
		        "\n						WHEN '11' THEN 'NOV' " +
		        "\n 					WHEN '12' THEN 'DEC' " +
                "\n 			END AS MONTH, " +
				"\n				COUNT(ACTIVITIES.ACTIVITYID) AS TOTAL " +
				"\n 	FROM ACTIVITIES " +
				"\n 	INNER JOIN ACTIVITYTYPES ON ACTIVITYTYPES.ACTTYPEID = ACTIVITIES.ACTTYPEID " +
				"\n 	WHERE ACTIVITIES.ACTIVITYDELETED = 0 " +
				"\n 	AND ACTIVITIES.LIFECYCLESTATE = '" + ActivityLifeCycleState.COMPLETED.toString() + "' " +
				"\n 	" + dashboardComponentSettings +
				"\n 	" + filterConditions +
				"\n 	AND " + DateUtil.getSQLFirstDayOfMonthDate(getCRMSession().getDbtype(), "ACTIVITIES.ACTIVITYACTUALCLOSINGDATE")+" >= " + DateUtil.addMonthsSQLDate(getCRMSession().getDbtype(), DateUtil.getSelectSQLDate(getCRMSession().getDbtype(), DateUtil.getFirstDateOfMonth(getCurrentDate())), -12) + " " +
				"\n 	GROUP BY 	ACTIVITYTYPES.ACTTYPEID, " + 
				"\n 		 		CASE " + 
				"\n					" + DateUtil.getMonthSQL(getCRMSession().getDbtype(), "ACTIVITIES.ACTIVITYACTUALCLOSINGDATE") +
				"\n 					WHEN '1' THEN 'JAN' " + 
				"\n 					WHEN '2' THEN 'FEB' " + 
				"\n 					WHEN '3' THEN 'MAR' " +
				"\n 					WHEN '4' THEN 'APR' " + 
				"\n						WHEN '5' THEN 'MAY' " +
				"\n 					WHEN '6' THEN 'JUN' " +
				"\n 					WHEN '7' THEN 'JUL' " +
				"\n 					WHEN '8' THEN 'AUG' " +
				"\n						WHEN '9' THEN 'SEP' " +
				"\n 					WHEN '10' THEN 'OCT' " +
				"\n						WHEN '11' THEN 'NOV' " +
				"\n 					WHEN '12' THEN 'DEC' " +
				"\n 				END " +
				"\n ) TEMP " +
				"\n ORDER BY ( " + 
				getOrderByWithCurrentMonthPriority() + 
		 		"\n ), ACTTYPEID "; 
		
		ResultSetUtil data =  SQLUtil.executeUsingPreparedStatement(sql, getOrganisationID(), parameters, getCRMSession().getDbtype());
		
		DashboardComponentData componentData = new DashboardComponentData(data);
		
		String summaryFilter = "LIFECYCLESTATE_FILTER~" + ActivityLifeCycleState.COMPLETED.toString();
		
		componentData.addSummaryFilter(summaryFilter);
		
		return componentData;
	}

Dashboard Linked Summary Page

The fields defined in <primaryfield> and <groupbyfield> in dashboard component page, and the summary filters defined in the java method should all exist in the dashboard summary page.

true
Code Block
languagexml
titleactivitiesPerType.xml
collapse

<?xml version="1.0" encoding="UTF-8"?><summary xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../../../xsd/summary.xsd">
	<title>key_activities</title>
	<sql>FROM ACTIVITIES 
		LEFT JOIN USERS CREATEDBY ON CREATEDBY.USERID = ACTIVITIES.ACTIVITYCREATEDBYUSERID
		LEFT JOIN USERS UPDATEDBY ON UPDATEDBY.USERID = ACTIVITIES.ACTIVITYLASTUPDATEDBYUSERID
		LEFT JOIN ACTIVITYTYPES ON ACTIVITYTYPES.ACTTYPEID = ACTIVITIES.ACTTYPEID
		...
		WHERE ACTIVITIES.ACTIVITYDELETED = 0 AND ACTIVITYTYPES.ACTTYPEDELETED = 0
	</sql>
	<styleclass>((ACTIVITIES.LIFECYCLESTATE))=='COMPLETED'|disabled</styleclass>
	<rowsperpage>20</rowsperpage>
	<primaryfield>ACTIVITIES.ACTIVITYID</primaryfield>
	<mainlinkfield>ACTIVITIES.ACTIVITYNUMBER</mainlinkfield>
	<multiselect>true</multiselect>
	<entityfilter>ACTIVITIES</entityfilter>
	<module>ACTIVITIES</module>
	<fieldlist>
		<!-- external filters -->
		<field>
			<fieldname>ACTIVITIES.ACTIVITYID</fieldname>
			<filtertextoption>equal</filtertextoption>
		</field>
		...
		<!-- fields -->
		<field>
			<fieldname>ACTIVITIES.ACTIVITYNUMBER</fieldname>
			<caption>key_number</caption>
			<summary>true</summary>
			<available>true</available>
			<filter>true</filter>
			<filteravailable>true</filteravailable>
			<link>page.do?xml=activities/activity&amp;act=itm&amp;jndi=ejb/CRMUIActivity&amp;fc=loadForm&amp;pv0=((ACTIVITIES.ACTIVITYID))&amp;pvc=1</link>
		</field>
 
		<field>
			<fieldname>ACTUALCLOSINGDATE_FILTER</fieldname>
			<fieldfunction>ACTIVITIES.ACTIVITYID</fieldfunction>
			<caption>key_month</caption>
			<filter>false</filter>
			<filteravailable>false</filteravailable>
			<fieldtype>sql</fieldtype>
			<filtercaseinsensitive>false</filtercaseinsensitive>
			<filtercondition> 
			ACTIVITIES.ACTIVITYID IN (
				SELECT ACT.ACTIVITYID FROM ACTIVITIES ACT
				WHERE (
					CASE SQL_MONTH[ ACT.ACTIVITYACTUALCLOSINGDATE ]SQL_MONTH 
					WHEN '1' THEN 'JAN'
					WHEN '2' THEN 'FEB'
					WHEN '3' THEN 'MAR'
					WHEN '4' THEN 'APR'
					WHEN '5' THEN 'MAY'
					WHEN '6' THEN 'JUN'
					WHEN '7' THEN 'JUL'
					WHEN '8' THEN 'AUG'
					WHEN '9' THEN 'SEP'
					WHEN '10' THEN 'OCT'
					WHEN '11' THEN 'NOV'
					WHEN '12' THEN 'DEC' END
				) ='#1'
				AND ACT.ACTIVITYACTUALCLOSINGDATE &gt;= SQL_ADD[M,-13,SQL_GETDATETIME]SQL_ADD
				AND ACT.ACTIVITYDELETED = 0
			)
			</filtercondition>
			<filteronexpand>false</filteronexpand>
		</field>
 
		<field>
			<fieldname>LIFECYCLESTATE_FILTER</fieldname>
			<fieldfunction>ACTIVITIES.LIFECYCLESTATE</fieldfunction>
			<caption>key_life_cycle_state</caption>
			<summary>false</summary>
			<filter>true</filter>
			<fixedlookup>ejb/CRMUIActivity.getLifeCycleStateOptions:key_all</fixedlookup>
			<filtertextoption>In</filtertextoption>
		</field>
		...
	</fieldlist>
	<actions>
	</actions>
</summary>
Expand
titleInstallation Activities Completed in August

Image Removed 

For more information on creating summary pages, go to Summary Pages.

Dashboard Settings Data Entry Page

Creating a dashboard settings data entry page is just like creating any other data entry page. For more information on creating data entry pages, go to Data Entry Pages.

Expand
titleActivities Per Type Settings

Image Removed

Summary Dashboard Components

Creating Chart Dashboard Components

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Expand
titleNon completed activities of logged in user

Dashboard Component XML file

All dashboard component XML files must be placed under ../pages/dashboards/<module_name> directory.

In the following example nonCompletedActivitiesSummary.xml is created under  ../pages/dashboards/activities

Code Block
languagexml
titlenonCompletedActivitiesSummary.xml
collapsetrue
<?xml version="1.0" encoding="UTF-8"?><dashboardcomponent xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../../../xsd/dashboards.xsd">
	<name>key_non_completed_activities_of_logged_in_user</name>
	<description>key_non_completed_activities_of_logged_in_user</description>
	<type>summary</type>
	<summarypage>activities/dashboardNonCompletedActivities</summarypage>
</dashboardcomponent>

For a full list of dashboard component XML file attributes, go to Dashboard Components Documentation.

Dashboard Embedded Summary Page

In the following example dashboardNonCompletedActivities.xml is created under ../pages/summary/activities

Code Block
languagexml
titledashboardNonCompletedActivities.xml
collapsetrue
<?xml version="1.0" encoding="UTF-8"?><summary xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../../../xsd/summary.xsd">
	<title>key_activities</title>
	<sql>FROM ACTIVITIES 
		LEFT JOIN ACTIVITYTYPES ON ACTIVITYTYPES.ACTTYPEID = ACTIVITIES.ACTTYPEID
		LEFT JOIN ACTIVITYSTATUSES ON ACTIVITIES.ACTSTATUSID = ACTIVITYSTATUSES.ACTSTATUSID 
		WHERE ACTIVITIES.ACTIVITYDELETED = 0
		AND ACTIVITIES.LIFECYCLESTATE &lt;&gt; 'COMPLETED'
<!-- for logged in user -->
	</sql>
	<rowsperpage>5</rowsperpage>
	<primaryfield>ACTIVITIES.ACTIVITYID</primaryfield>
	<mainlinkfield>ACTIVITIES.ACTIVITYNUMBER</mainlinkfield>
	<module>ACTIVITIES</module>
	<entityfilter>ACTIVITIES</entityfilter>
	<fieldlist>
		<!-- external filters -->
		<!-- basic search -->
		<field>
			<fieldname>ACTTYPE_FILTER</fieldname>
			<fieldfunction>ACTIVITIES.ACTTYPEID</fieldfunction>
			<caption>key_type</caption>
			<filter>true</filter>
			<filterlookupname>dataset;activities.loadtypes;acttypeid;acttypename</filterlookupname>
		</field>
		<!-- advanced search -->
		<!-- fields -->
		<field>
			<fieldname>ACTIVITIES.ACTIVITYNUMBER</fieldname>
			<caption>key_number</caption>
			<summary>true</summary>
			<link>page.do?xml=activities/activity&amp;act=itm&amp;jndi=ejb/CRMUIActivity&amp;fc=loadForm&amp;pv0=((ACTIVITIES.ACTIVITYID))&amp;pvc=1</link>
		</field>
		<field>
			<fieldname>ACTIVITIES.ACTTYPEID</fieldname>
			<caption>key_type</caption>
			<summary>true</summary>
			<fixedlookup>ejb/CRMUIActivityType.getTypeOptions:key_all</fixedlookup>
		</field>
		<field>
			<fieldname>ACTIVITIES.ACTIVITYDESC</fieldname>
			<caption>key_description</caption>
			<summary>true</summary>
		</field>
		<field>
			<fieldname>ACTIVITYSTATUSES.ACTSTATUSNAME</fieldname>
			<caption>key_status</caption>
			<summary>true</summary>
		</field>
		<field>
			<fieldname>ACTIVITYEXPECTEDCLOSINGDATE</fieldname>
			<fieldfunction>ACTIVITIES.ACTIVITYEXPECTEDCLOSINGDATE</fieldfunction>
			<caption>key_expected_completion_date</caption>
			<summary>true</summary>
		</field>
		<!-- drilldowns -->
	</fieldlist>
</summary>

For more information on creating summary pages, go to Summary Pages.

Defining Dashboard Components in Metadata

In order for the dashboard to be available to the user, it must be defined in metadata file modules.xml, which is located under ../metadata directory

Code Block
languagexml
titlemodules.xml
collapsetrue
 <modules>
    <module>
        <moduleid>ACCOUNTS_RECEIVABLE</moduleid>
        <applicationid>FINANCE</applicationid>
        ...
        <features>
            <feature>
                ...
                <dashboardcomponents>
                    <dashboardcomponent>
						<id>COMPLETED_ACT_PER_TYPE_MONTH</id>
						<name>key_completed_activities_per_type_and_month_stacked_bar_chart</name>
						<description>key_completed_activities_per_type_and_month_stacked_bar_chart</description>
						<filename>activities/completedActivitiesPerTypeAndMonth</filename>
					</dashboardcomponent>
                    ...
                </dashboardcomponents>
            </feature>
            ...
        </features>
    </module>
</modules>

 

Below you can see the available dashboard components when setting up a new dashboard.

Expand
titleSet up new Dashboard

Image Removed

 

For a full list of metadata dashboard attributes, go to Modules Metadata/Features/Dashboards 

 

For more information on creating dashboard components, go to Create Dashboard Components.