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Using the Java API

The CRM.COM Java API is a packaged, fully documented platform that allows easy customization of all of its modules. There are 3 main packages in CRM.COM.

  1. Data Classes (com.crm.dataobject)
  2. Business Classes (com.crm.businessobject)
  3. Process Classes (com.crm.process)

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If you want to see examples of extending the java code, go to Customise Customize Existing Business Logic