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Issue key | Summary | Description | Issue Type | Components | ||||
V5-6021 | JCC SEPA plugin issues | JCC SEPA plugin tries to upload/download a file even if the integration is disabled in CRM.COM Integrations. This occurs every 5 minutes (upload collection filed, Download rejection file) | Bug | V5-6015 | Include Sales Model in Insights | Include Sales Model in Insights as a filter and as a breakdown option. In addition, include this information in UGD exports. | Improvement | ANALYTICS |
V5-5917 | Back-end Application settings usability improvements | Improved back-end application settings, instructions, tips, improved labels | Improvement | APP & PORTAL NG V2 | ||||
V5-5964 | Credit the Charges created for a Marketplace Order | Ability to automatically credit previously created charges of a Marketplace business within the B2B Merchant Business when the order is cancelled. | Improvement | BUSINESS NETWORK | ||||
V5-6009 | Communication Plan names missing on summary screen | The communication plan names are missing on the summary screen, and also on the data screen when you edit a newly created communication plan. | Bug | COMMUNICATIONS | ||||
V5-6018 | Unhandled error thrown when creating a sub-industry | Unhandled error thrown when creating a sub-industry. Issue replicated when the new sub-industry has the same name as another sub-industry. | Bug | CONTACTS | ||||
V5-6013 | Ability to unblock the amount of money included in a purchase that requires approval | Ability to unblock the amount of money included in a purchase that requires approval through a new dedicated Web API | Improvement | CUSTOMER EVENTS | ||||
V5-5570 | Stock Balance calculations issues | Investigate and fix issues on calculating stock balance counter | Bug | INVENTORY | ||||
V5-5568 | Issue with dispatched devices | Device is dispatched to a contact as part of fulfilling an order BUT it is not yet invoiced. So the device is not in the warehouse but it is still owned by the business. This device is still available for selection when adding to a subscription but it should not be. | Bug | INVENTORY | ||||
V5-6030 | Mobile pass activation issue | Edit the default mobile pass configuration for a new business. Set all remaining settings. When you try to activate the pass you get an error about the description missing. Enter the description and try to save again. Error message persists. | Bug | MOBILE PASS CARDS | ||||
V5-5968 | Ability to copy an Order Catalogue | Ability to copy an Order Catalogue | Improvement | ORDERS | ||||
V5-5705 | Ability to charge a B2B Marketplace business for every order placed within their platform. | Ability to charge a B2B Marketplace business for every order placed within their platform. The B2B Marketplace is responsible for settling these charges with the B2B Merchant. | Improvement | ORDERS | ||||
V5-6032 | Pass Plan editing issue with Commerce Pool | Create a gift or top-up pass plan, select to credit the open balance when the pass is redeemed, ‘Save’ the pass plan. Don’t activate it. Edit the pass plan, don’t change anything, when you ‘Save’ an error message ‘Commerce Pool not found’ appears. | Bug | PASSES | ||||
V5-5969 | Ability to set up a mandatory product in a bundle's Component Set | Provide the ability to specify a mandatory product to be included in a flexible bundle as part of a component set. The flexible bundle’s composition includes a component set and with this improvement one of these components/products is mandatory to be selected when ordering the bundle. | Improvement | PRODUCT CATALOGUE | ||||
V5-5742 | Share B2B Merchant products | Ability to copy a B2B Merchant’s products within the business’s product catalogue once the B2B Merchant decides to share their product with their B2B Peer. Key user of B2B merchant
case 1: select X products and share in Y B2B Peers order catalogues - remain unchanged b2b merchant shares their product, some info is copied and reclassifies metadata roadmap flexible bundle sharing usability features when the merchant shares, system prompts to select type, brand etc already available in the marketplace. | Improvement | PRODUCT CATALOGUE | ||||
V5-5683 | Products owned by B2B Merchants cannot be filtered in the back-end | Products exist in a business and they are owned by a B2B Merchant (B2B Merchant appears as the owner of the product in products summary screen). Filter “Owner” cannot be used to retrieve products owned by a B2B Merchant (returns 0 results) | Bug | PRODUCT CATALOGUE | ||||
V5-4260 | Issue when importing devices and running Device Reports | Devices successfully imported using import utility and a custom field was also set.
| Bug | PRODUCT CATALOGUE | ||||
V5-5848 | Improved Donation Offers UI | Enhanced UI for donation offers using clear, meaningful terms and providing extra explanations. | Improvement | REWARD OFFERS | ||||
V5-6022 | Manage service bundle issues | Manage service bundle issues:
| Bug | SUBSCRIPTIONS | ||||
V5-6010 | Rounding issue when calculating the applied taxes in billing run invoices | Rounding issue when calculating the applied taxes in billing run invoices | Bug | SUBSCRIPTIONS | ||||
V5-5981 | Enhanced "Next billing cycle" to consider pending payment intents | The “Next billing cycle” of a subscription should additionally consider any pending payment intents issued (but not yet processed) for the subscription. Business rules to be applied based on this enhanced date like scheduling cancellations and changes. | Improvement | SUBSCRIPTIONS | ||||
V5-5979 | Enhanced usability and traceability of pending payment intents | Enhanced usability and traceability of pending payment intents | Improvement | SUBSCRIPTIONS | ||||
V5-5927 | Wrong amount of money requested from the PGw during billing run | Subscriber has a running balance of -80 and the service’s fee is 659. During billing run, the payment intent’s amount was 659 instead of 659-80 (i.e. enforce account funds to be used on automatic payments). | Bug | SUBSCRIPTIONS | ||||
V5-5985 | Issue with base Country right after business sign up | A When signing up for the business account, a default country is specified on business sign up. During the onboarding process, business owner is requested to specify the base country of operations. Change base country selected. However, changing the base country during the onboarding process does not work as expected because the user must at . The user needs to first enable another country and then switch with to it before being able to change the initially set base country. | Improvement | USER EXPERIENCE AND TECHNICAL | ||||
V5-5662 | Ability to configure different Embedded Links based on user's language | Ability to configure multiple embedded links in Application settings, depending on the enabled languages. As a result, an app user is navigated to a link that is related to the designated language of that user. | Improvement | USER EXPERIENCE AND TECHNICAL | ||||
V5-6031 | Unexpected error 400 messages | ‘Unexpected error 400’ appears in the following cases:
| Bug | UTILITIES | ||||
V5-6028 | Managing Approval Requests issues for Service Requests |
| Bug | SERVICE REQUESTS | ||||
V5-6025 | Enhancements in Automations for Approval Requests so as to customise the communication content | Automations for Approval Requests include an operational communication (hardcoded) which cannot be overridden. Provide the ability to either sent the default operational communication to the user/contact OR customise the content based on a business’s needs. | Bug | COMMUNICATIONS | ||||
V5-6019 | Included products to be added as filters in Orders automations | Included products to be added as filters in Orders automations. Currently this filter is available only for the “New Order” event. It should also be added to other order-related automations as well. | Improvement | UTILITIES | ||||
V5-5519 | Display custom fields on Financial Events drill down | Financial Events screen - display the set custom fields of the following financial events when drilling down:
| Improvement | UTILITIES | ||||
V5-6034 | Bill account issue | When billing an account, the subscriptions should be sorted and billed separately | Bug | V5-6026 | Issue on updating an entity which is included in Redis by name | When updating an entity’s name, the related record in Redis should be removed. Currently is sends the new value instead of the old value if it has changed. | Bug | SUBSCRIPTIONS |
V5-6024 | Erroneous behaviour when scheduling an a service action and executeexecuting/amend amending it before the scheduled date | If there are cancellation/change rules and you schedule an a service action, on there is no validation when trying to execute/amend the action before the scheduled date, there is no validation. | Bug | SUBSCRIPTIONS | ||||
V5-6023 | Error retrieving provisioning information when device is deleted | If a device is deleted and the device is related to a subscription which in not synched to provider, it throws error when trying to synch the subscription | Bug | SUBSCRIPTIONS | ||||
V5-6020 | Create Invoice for order amounts issue | When trying to create a manual invoice for an order before completion, the amounts are not correct. The invoice line items do not have the correct unit price, total amount. | Bug | ORDERS | ||||
V5-6017 | Segment does not retrieve contacts related to subscription events | Segment does not retrieve contacts related to subscription events | Bug | CONTACTS | ||||
V5-6008 | Credit Terms issue | When creating an account through create the back-end contact UI, the Due immediately Immediately is set by default instead of the empty option. (UI change) | Bug | CONTACTS | ||||
V5-6007 | Bundle product order item id on order webhook | The bundle product order item id is missing from order webhooks. | Bug | ORDERS | ||||
V5-6001 | Donation self-service API Issue | Response not returning all opted-out offers | Bug | REWARD OFFERS | ||||
V5-6000 | Implementing Implement 16-Digit Code for Identification and SpendSpending | Identification
Identification and Spending
Required Changes
| New Feature | CONTACTS, APP & PORTAL NG V2 | ||||
V5-5995 | Add Predefined Filters in View Usage Records screen | Pre-defined filters added in screens where Usage Records are retrieved and displayed | Improvement | USER EXPERIENCE AND TECHNICAL | ||||
V5-5993 | Content custom fields search filters only load users and not organisations | When adding a search filter which is a custom field of type content‘content’, can be of type users ‘users’ or organisations‘organisations’. It seems there is no check for which of the two it is (users or organisations) and only loads of users. To enhance in order Enhanced to check and apply applicable. | Bug | UTILITIES | ||||
V5-5990 | Issue with auto-creating product family names whish which include spaces | Issue with auto-creating product family names whish which include spaces | Bug | PRODUCT CATALOGUE | ||||
V5-5962 | Epoch date conversion issue | When converting a date to epoch, the epoch value for dates after 2039 returns faulty values | Bug | USER EXPERIENCE AND TECHNICAL | ||||
V5-5946 | Copy Organisation Issues | Copy Organisation Issues | Bug | BUSINESS NETWORK | ||||
V5-5902 | Remove default price on creating a price | When creating a price for a termed service and adding a currency other than the default currency, after removing the default currency, an error is thrown when changing the pricing model to Tiered. | Bug | SUBSCRIPTIONS | ||||
V5-5580 | Ordering Flow Setting | Enhanced Orders settings for B2B Marketplace. Provide the ability to determine whether a single or multiple merchants can fulfill an Order. | Improvement | ORDERS | ||||
V5-5579 | Updates To List Products and List Order Catalogues | Enhance List Products and List Order Catalogues to accept multiple organisations in the fulfilled_by parameter. Utilise this information in B2B Marketplace solutions so as to retrieve products/order catalogues from multiple merchants (internal and/or B2B merchants). | Improvement | ORDERS | ||||
V5-4051 | Cash/CRM.COM Wallet order is not completed if the account credit limit will be reached | Cash/CRM.COM Wallet order is not completed if the account credit limit will be reached | Bug | ORDERS | ||||
V5-6052 | Ability to list Orders based on their ordered items (products) | Ability to list Orders based on their ordered items (products) | Improvement | ORDERS | ||||
V5-3984 | Suspended account can't be reactivated | When an account is suspended, the user is unable to reactivate it. | Bug | V5-6054 | Achievement events to include a “number” instead of a “monetary amount” | Achievement events to include a “number” instead of a “monetary amount”. Currency symbol to be removed. Enhanced areas:
| ImprovementACCOUNTS | |
V5-6049 | Do not return commerce pools on app when commerce transfer configuration is off | Do not return commerce pools on app when commerce transfer configuration is off | APP & PORTAL NG V2 | |||||
V5-6040 | Wrong validation when posting a usage record for a disallowed product | Wrong validation when posting a usage record for a disallowed product. The message refers to insufficient allowance for the product instead of informing the user that the contact is not allowed to consume the specified product. | Bug | SUBSCRIPTIONS | ||||
V5-6044 | Issue when managing usage product allowance for member due to missing group id | When creating a product allowance, the group id should be populated | Bug | SUBSCRIPTIONS |