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Identify your customers onboard and Engage: Onboard and manage your customers, provide omni- channel self-service access, capture purchases with a versatile wallet spend model, segment into micro-personas and obtain insights through a flexible and easy to use BI
Differentiate and Reward to Connect: Based on Customer knowledge (i.e., static data, transactional data, conditional data) organizations can easily build intelligent promotions and reward offers and ultimately build a healthy Community/Ecosystem. A commerce wallet keeping a commerce and statutory balance, supporting all customer payment methods, make these rewards more flexible and attractive
Order and Subscribe to become a Member of the Ecosystem/Community: Organizations can build a flexible product catalogue and introduce a straightforward subscriptions model supporting termed, usage and hybrid methods. An easy to follow and integrated, ordering and purchasing flow make
subscriptions more engaging for the consumers and efficient for the businesses.
Build your Business Community/Networks to enrich your services offerings and consumers reach: More services offered to more customers through our Businesses networks. Demand based aggregation with community-wide spend and promotion aggregation drive even more positive network effects of the CRM.COM platform.
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the whole system in 1 diagram
the key components
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