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For a Business to be able to send marketing communications the Business User must enable SMTP Integration under Platform → Integrations and provide their SMTP Service Settings.

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If the Business is not registered with an active SMTP Service then the Business User can use their existing Gmail, outlook or other email client account (if applicable) as a SMPT Service to send emails to their customers.

SMTP Settings

GMAIL

  • Default From Email Address: Your Gmail address

  • SMTP Host Name: smtp.gmail.com

  • SMTP Port: 587

  • SMTP Security: TLS recommended

  • or

    • SMTP port: 465

    • SMTP Security: SSL

  • SMTP username: Your Gmail address

  • SMTP password: Your Gmail password

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Note: Gmail lets you send up to 500 emails per day

In order to be able to send emails from “non-google” apps, Google's "Allow less secure apps" setting must be ON.

To enable it, navigate to “Manage your Google Account”

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From the left menu, click on Security.

Under the “Less secure app access” click on “Turn on access”

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OUTLOOK

  • Default From Email Address: Your Outlook address

  • SMTP Host Name: smtp-mail.outlook.com.

  • SMTP Port: 587

  • SMTP Security: TLS

  • or

    • SMTP port: 25

    • SMTP Security: Without TLS/SSL

  • SMTP username: Your Outlook address

  • SMTP password: Your Outlook password

Note: Outlook lets you send up to

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300 Emails a day or 100 recipients a day.